Thank you for shopping at Double Print, a brand of 165 Engineering Works & IT Technology (TR0296570-X). We strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.
1. Eligibility
To be eligible for a refund, please make sure that:
2. Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. Return Process
To return an item, please email us at [email protected] with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
4. Non-Refundable Items
Certain items are non-refundable:
5. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected] so that we can evaluate the issue and make it right.
Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon posting on our website.
If you have any questions or concerns about our Privacy and Data Protection Policy or our practices regarding personal data, please contact us at:
Contact Information:
165 ENGINEERING WORKS & IT TECHNOLOGY
No. 1757 &, 1757A, Jalan Sri Putri 4, Taman Putri Kulai, 81000 Kulai, Johor
011-5864 5002
[email protected]
