Privacy and Data Protection Policy

At 165 ENGINEERING WORKS & IT TECHNOLOGY, we are committed to ensuring the privacy and protection of personal data in accordance with the Personal Data Protection Act (PDPA). This Privacy and Data Protection Policy outlines our practices regarding the collection, use, disclosure, and protection of personal data.

1. Collection of Personal Data:

We collect personal data directly from individuals when necessary for the provision of our products and services, or when individuals interact with us through our website, mobile applications, or other channels. Personal data collected may include but is not limited to:

• Name
• Contact information (such as email address, phone number, mailing address)
• Payment information
• User preferences and settings

2. Use of Personal Data:

Personal data collected is used for the following purposes:

• Providing and improving our products and services
• Processing transactions and orders
• Communicating with customers regarding their inquiries, requests, or feedback
• Sending promotional materials and marketing communications (only with consent)
• Complying with legal and regulatory requirements

We may disclose personal data to third parties in the following circumstances:

3. Disclosure of Personal Data:

• When necessary for the provision of products or services (e.g., to delivery partners)
• With third-party service providers who assist us in operating our business
• In response to legal requests or obligations
• With consent from the individual

We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

4. Protection of Personal Data:

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When personal data is no longer needed, we securely dispose of or anonymize it.

5. Retention of Personal Data:

Individuals have the following rights regarding their personal data:

6. Individual Rights:

• Right to access: Individuals can request access to their personal data held by us.
• Right to correction: Individuals can request correction of inaccurate or incomplete personal data.
• Right to erasure: Individuals can request deletion of their personal data under certain circumstances.
• Right to restrict processing: Individuals can request restriction of processing of their personal data under certain circumstances.
• Right to data portability: Individuals can request to receive their personal data in a structured, commonly used, and machine-readable format.
• Right to object: Individuals can object to the processing of their personal data under certain circumstances.

We obtain consent from individuals before collecting, using, or disclosing their personal data, except where permitted or required by law.

7. Consent:

We may update this Privacy and Data Protection Policy from time to time to reflect changes in our practices or legal requirements. We encourage individuals to review this policy periodically for any updates.

8. Updates to the Policy:

If you have any questions or concerns about our Privacy and Data Protection Policy or our practices regarding personal data, please contact us at:

Contact Information:

165 ENGINEERING WORKS & IT TECHNOLOGY 
No. 1757 &, 1757A, Jalan Sri Putri 4, Taman Putri Kulai, 81000 Kulai, Johor
011-5864 5002
[email protected]